Benefits of an Integrated Management System

Often, organizations focus on management systems in an individual way. It is true, depending on their specificity, that some companies are more concerned with quality, others are more concerned with health and safety, others with environmental issues, and so on. What you need to know is that coordinating these certifications together can provide a number of important benefits to the organization.

What does IMS mean?

An Integrated Management System (IMS) integrates all of an organization’s systems and processes into one complete framework, enabling an organization to work as a single unit with unified objectives. Using a combined or integrated approach across all audit criteria will help you gain efficiencies that you may not be able to achieve by auditing individual management systems. So, why don’t you use a single system? This can save time and improve overall effectiveness, especially when multiple certifications are required.

How is it beneficial to have?

In today’s competitive business environment, streamlining operations is essential to keep overhead costs low. The key principles of lean management include eliminating redundancies and consolidating systems. Implementing an integrated management system provides a framework for doing just this. When you integrate your management systems, you reduce duplication and improve efficiency.

Sometimes, small companies require multiple certifications to meet customer contractual requirements or to meet the needs of different industry sectors. Also, big organizations need to demonstrate their strength and their performance in the market. Ideally, an Integrated Management System addresses all your objectives at once, and is relevant to any organization, regardless of its market. Integrating several management systems into a unified system (and therefore sharing documentation, policies, procedures and processes) makes sense.

The management systems are developed, implemented, and maintained through a single system with processes that cover each standard’s requirements. Where an IMS has been effectively implemented in an organization’s business strategy and direction, top management is enabled to ensure effective leadership and commitment to an organization, while reducing the number of activities that are duplicated, and therefore require time for reviewing. This allows cost savings through the efficient use of resources at all levels and functions throughout the organization.

Benefits to the organization:

  • Less duplication of effort and costs
  • Understands business context and stakeholder obligations and requirements
  • Reduces conflicting objectives
  • Eliminates overlapping responsibilities
  • Identifies potential improvements across all of its parameters by providing a holistic view of the entire business
  • Aligns goals
  • Improves communication
  • Leverages best practices across the organization
  • Reduces the duration of an external audit when compared to separate audits being conducted for each registration.

Implementing an IMS is a positive move for organizations when compared with operating co-joined management systems. Not only does it align with new ISO standards, but it also highlights an organization’s continual improvement and maturity. From managing employees’ needs to monitoring risks and hazards, reducing inefficiencies and maximizing resources, an integrated approach can help you achieve your objectives.The purpose of ISO standards is to help you run a better organization.

The common structure of an IMS is the integration of management systems in three key areas: quality, environmental management and occupational health and safety. Integrated management systems can be implemented by organizations in any sector and of any size.

Qice-provides consulting support for integrated management systems and experience with efficiently combining standards into an IMS.



10 Reasons for ISO 14001 Environmental Management Standard Certification

ISO 14001 standardizes a process to effectively control and continuously improve your organization’s environmental performance. This highly trusted management tool enables efficient identification and control of the environmental impact of your business activities, services, and products, as well as ensuring a systematized ability to benchmark and achieve environmental objectives.

Many companies in certain industries are starting to pay more attention to the environmental impact of their own processes, as well as those of their suppliers or customers. Some are even starting to include the requirement for ISO 14001 registration into their contract requirements. There are many benefits provided by certification to the environmental standard. Below are some of the most important.

  1. Improves company reputation, the perception of employees, suppliers, customers and other stakeholders that they are dealing with a caring organization
  2. Demonstrates compliance with current and future statutory and regulatory requirements
  3. Increases leadership involvement and involves key personnel in the process of defining the actions required to reduce your environmental impact and manage your environmental risks
  4. Improves the confidence of stakeholders through strategic communication
  5. Increases tendering and government contracts opportunities
  6. Provides a competitive and financial advantage through improved efficiencies and reduced costs
  7. Provides continual improvement
  8. Helps in achieving strategic business aims by incorporating environmental issues into business management
  9. Manages and improves environmental risks
  10. Reduces incidents and near misses

The business environment continues to change, so a business needs to constantly improve and change. It is necessary to monitor the important indicators for your business, and to make the appropriate factual decisions and actions. Achieving ISO 14001 certification will encourage better environmental performance of suppliers, by integrating them into the organization’s business systems.There’s no doubt that many businesses choose to become ISO 14001 certified, but many more are in fact forced to achieve certification in order to access new work or retain existing business.

Improved internal processes, more efficient systems, reducing costs and waste are all additional benefits of achieving ISO 14001. Gaining certification is also an important factor for owners, employees and customers.


The importance of third-party inspection services

Some of us are familiar with the term third-party inspections, while others may still have a few questions about it. We try to offer a closer look at what third-party inspections involve, and what companies can gain from them. A third-party inspection, or TPI, is the term used for independent impartial inspection services provided by a qualified company.

The three common types of inspections:

  • First party inspections – performed by the manufacturers themselves, without outside assistance.
  • Second party inspections – performed by the buyer or the buyers’ in-house quality team.
  • Third-party inspections – performed by an independent company, usually hired by the buyer, to ensure that all products meet the required quality standards, and also that the manufacturing process itself meets international standards in terms of the quality management system (ISO 9001), socially acceptable practices and environmental management (ISO 14000).

What are the benefits of TPIs?

Third-party services offer a number of benefits, but the most obvious is the benefit of added oversight. A third-party inspector will first collect product specifications for your products from you, and determine your own inspection requirements. He will then use these specs and requirements to visit the factory and verify that the product meets your expectations. Following the inspection, the inspector will send you a detailed report, which often includes photos of any quality defects or other issues discovered during the inspection.

These services are particularly important for people who import products from abroad, because it offers an extra pair of trained eyes to check the goods. Third-party inspection services play a critical role in the manufacturing world.  Such inspection is conducted to ensure the credibility, safety and longevity of the products. These services are widely used in construction, industries, factory and businesses.

Advantages of third-party inspection:

  • Ensure quality and quantity, the marking and packing of material as per buyer specification, that the material is genuine and as per the specified standard.
  • Improves product quality. The inspector ensures that quality and safe equipment are being used in the production process. This helps the company always to produce quality products.
  • Minimizes the risk of defective products, ensure safe and healthy working environment.
  • Improves relations with customers.
  • Minimizes the cost of the organization.
  • Reduces the risk of integrity issues.

It is important not to misunderstand the role of the inspector or inspection company in improving product quality at a factory. Sometimes a third-party inspector or an inspection company can identify processes that might be contributing to quality problems.The third-party inspectors are experienced and skilled in their job.  They know how to conduct the right checks and where to call for the termination of poor practices.  Hiring one of them for the job is the best thing for a business.

Third party inspection services have an important and critical role to play in the modern world. They help to make an industrial process secure, and also optimize the workflow by helping the workers to be more alert and stress-free.

We can ensure that your components and structures are manufactured in accordance with all current standards, and are also in compliance with all your special requirements. Quality assurance reduces costs associated with repairs, and delivers the correct product in the expected condition. By employing an experienced third party inspector, either at intervals or continuously during manufacturing, the quality of the production is ensured and errors are identified and corrected during the manufacturing process. Our expertise and processes ensure that your projects are staffed properly and your projects completed to specifications, on time and on budget.

Contact QICE today to organise a consultation



ANNEX SL: Management System Format

If your current management system is broken or out-of-date, your processes become a mess. Managing tasks and coordinating compliance is a difficult task in any business. So if you want to make your business more efficient and reduce unnecessary costs, you need a standard high-level structured management system.

What is Annex SL and why is it so important?

Annex SL is the format which defines the universal high-level structure, identical core texts and common definition for all ISO management systems standards. This way, all ISO standards will be based on a single template. Why were these changes introduced? It enables the streamlined creation of new standards and makes learning and implementing multiple standards within one organisation easier because they all have the same structure.

Over the years, ISO has published many management system standards. Although sharing common elements, these standards all have unique structures. Owing to their different structures, people often face some confusion and difficulties at the implementation stage. That is why it was necessary for all management system standards to have the same high-level structure, identical core text, as well as common terms and definitions.

Annex SL has been created to introduce a similar template so that integration of management systems becomes a whole lot easier. Annex SL is a product of the Joint Technical Coordination Group (JTCG) which was set up by the ISO Technical Management Board (TMB). The Technical Management Board is responsible for managing the technical processes associated with implementing new technical standards.

All ISO management system standards are already using Annex SL as the template for their structures and will continue to do so. As the ISO management system standards come up for revision, they will all be brought in line with Annex SL as well. In simple terms, Annex SL is a template that will be followed by all the future development of ISO standards. It applies to every ISO standard, meaning that they will all have the same structure.

High-level structures require the following ten clauses:

  1. Scope
  2. Normative references
  3. Terms and definitions
  4. The context of the organisation
  5. Leadership
  6. Planning
  7. Support
  8. Operation
  9. Performance evaluation
  10. Improvement

Annex SL will make things much easier for organisations to implement ISO standards by using the same template. Annex SL also reduces the level of bureaucracy and quantity of resources required if it is used effectively. It will provide a standardised and consistent approach to implementation, ongoing maintenance, and continual improvement of a management system. This template enables and facilitates organisations to effectively integrate their separate management systems by using a standard framework.


What you need to know about ISO 45001

ISO 45001 Occupational Health and Safety Management

Occupational Health and Safety is an area where there is zero margin for error. The financial and reputational loss in such situations can be massive. ISO 45001 is an International Standard that specifies requirements for occupational health and safety (OH&S) management system. ISO 45001 offers organisations the guidance for its use and tools regarding how they can proactively improve OH&S performance by preventing injury, ill-health, eliminate hazards and minimise risks. It can be applied to any organisation, regardless of its size, type and nature of the business that wishes to establish, implement and maintain occupational health and safety (OH&S) management system.

An organisation is responsible for ensuring that it minimizes the risk of harm to the people that are involved in its activities. All of ISO 45001 requirements are intended to be integrated into an organisation management process. The standard will align with other ISO management system standards like ISO 9001 and ISO 14001 and will use the Annex SL framework.

ISO 45001 will enable you to meet your legal and moral obligations. Improving health and safety in the workplace not only creates a safer work environment and results in lesser accidents, but also saves time and cost regarding plant shutdowns, employee absenteeism, litigation subsequently improving regulatory compliance and corporate branding.

The standard increases organisational strength through proactive risk prevention, innovation and continuous improvement. Your company complies with legal regulations and demonstrates brand responsibility through secure, healthy and sustainable employment.

ISO 45001: 2018

After years of work, the ISO 45001 has finally been published. The slow development was due to the different approaches to Occupational Health & Safety in different countries. The International Standards Organization began work on ISO 45001 Occupational health and safety management systems in 2013. Draft International Standard ISO/DIS 45001 was released in January 2016, and the final Draft was released at the end of November 2017. The new version was published in December 2017 and is replacing OHSAS 18001.

OHSAS 18001 is an internationally recognized British standard for occupational health and safety management. This system was valid for provision of repairs, construction, cleaning, decontamination, testing, commissioning and related design and engineering services for high-pressure pipelines. As of 12th March 2018, it has been superseded by ISO 45001 which is the world’s first international standard for occupational health and safety management systems.

So, BS OHSAS certificates will no longer be valid from March 2021. All organisations, who currently have the certification of OHSAS 18001, will have a three-year period to complete their transition to ISO 45001: 2018.


Who is 45001 suitable for?

ISO 45001 is based on Annex SL, the same management system framework as ISO 9001 Quality Management and ISO 14001 Environmental Management. Thousands of people die each day from work-related accidents or diseases all around the world. It was developed to combat the problem of occupational injuries, diseases and employee safety. It is aligned with the 2015 version of those standards so integration should be comparatively easier. With this new version, ISO 45001 completes the QSHE management system triad along with quality and environmental standards.

Like all ISO standards, 45001 is also universal. It is flexible and can be adapted to manage occupational health and safety in a wide range of organisations. This standard will help organisations reduce this number of avoidable fatalities by improving employee safety, reduce workplace risks and create better and safer working conditions.

ISO 45001 standards can be used by:

  • Large, small and medium-sized enterprises
  • Global conglomerates
  • Non-government organisations (NGOs) and charities
  • Academic institutions
  • Government departments

As an international standard, ISO 45001 surpasses geographical, political, economic, commercial and social boundaries. This sets a single benchmark for the management of occupational health and safety across the globe.

If you are currently working with OHSAS 18001 or country-specific standard AS / NZS 48001, you can upgrade to ISO 45001, within three years. If you have not yet implemented Health and Safety Management, you will have to prepare for the implementation of ISO 45001 from scratch.


What about AS / NZS 4801?

OSHAS 18001 is an internationally applied British standard, while AS/NZS 4801 is specifically relevant to health & safety legislation in New Zealand and Australia. Both certifications have now been replaced by ISO 45001.

The technology behind ISO 45001 enables a new and better methodology for increased involvement of employee and leadership and better control of the workforce as compared to the AS/NZS 4801. It also improves processes for identifying operational hazards and risks, minimizes and eventually eliminates operational risk factors.

Many organisations in New Zealand have quality, environmental or other management systems based on one or more ISO management system standards. Because ISO 45001 has the same structure as other standards, it is easier to integrate an OHSMS into the overall management system.

ISO 45001 will be available as the international version later this year. Standards in New Zealand will then start the process to adopt it in 2019, at which time AS/NZS 4801 will be withdrawn.

ISO 45001:2018 is due for publication in the next few months and will be adopted as a New Zealand standard, NZS ISO 45001:2018, later this year.

The publishing of this new standard represents the beginning of a new era for Occupational Health and Safety across the globe. Once you decide that ISO 45001 is right for you, our consultant will help you establish how your organisation compares to the requirements of the standard.

We recommend you to consider the support that QICE can give you about ISO 45001 so that your organisation can provide its employees with a safer work environment and set a precedent for other organisations. QICE can provide manufacturers, service providers and product developers in New Zealand with the consulting services and professional tools needed to create their path to greatness. QICE offers not only internal auditing services, management system support and software solutions but also lean management consulting, third party inspection services and customized auditing services so that you can adopt a better management system for your organisation.


Transition to ISO 14001: 2015 Environmental Standards – Last months

ISO 14001 is the world’s most popular standard for environmental management which has now been revised. The 2015 revision is a significant update to the standard bringing it up to date with the latest environmental thinking and practices. The new ISO 140001 will continue to bring valuable benefits helping organizations to measure and improve environmental performance, reduce risk and costs.

Transition period:

The transition period to the new ISO 14001: 2015 standard is coming to an end. So, the companies that have not yet transitioned to the new version better hurry up as they only have a few months left. The transition period shall end in September 2018. The certificates issued by the 2004 version of this standard will no longer be accepted by your customers or partners after the September of this year.

What should you be doing now? Act fast and complete the transition process in time.

Failing to complete the transition will make it impossible for you to take part in public procurement tenders subsequently lowering the trust of customers and partners in quality of services and products offered by your company. All these events will significantly affect your organization’s image for the worse.

In the world of business, adhering to international standards and then advertising your certification can reinforce a company’s reputation, reliability, and results. Our future greatly depends on how we take care of our environment. The environment and the impact that our actions have on it is an important issue. This is why organizations need continual, robust and a wide range of environmental management.

What is ISO 14001: 2015?

ISO 14001 is the international standard for environmental management systems (EMS) which authorize controls for activities that may affect the environment. EMS supervises the immediate and long-term environmental impacts of an organization’s products, services and processes. By completing ISO 14001 certification, your organization can assure stakeholders that your environmental management system meets the specific international environmental standards of the industry.

All ISO management system standards are subjected to a regular review under the rules by which they are written. Following a substantial user survey, it is decided that if a review is appropriate. ISO 14001: 2004 was modified with the 2015 version to maintain the relevance of environmental standard in today’s marketplace and the future.

ISO 14001:2015 vs. 2004 revision

The 2015 revision of ISO 14001 introduces some changes in the previous version. It not only aligns better with other standards using the Annex SL structure but also contains more content about leadership and the commitment to the ‘protection of the environment’ in the environmental policy.  So it is not just considering the environmental impact of your own business but rather the environmental impact of the entire supply chain. It also uses the life-cycle view to identify environmental aspects and impacts and focuses more on both internal and external communication. For existing Certified Businesses – transition to the new upgraded ISO 14001: 2015 is both a challenge and an opportunity. The new Standard is less prescriptive and more encompassing and business oriented.

  • Structure – The structure, perhaps, is the biggest difference between all the Standard’s versions. The 2015 edition uses the new Annex SL template. This helps with the integration of Management Standards and increased prominence of environmental management within the organization’s strategic planning processes.
  • Leadership – A new clause has been added that assigns specific responsibilities for those in leadership roles. To ensure the success of the system, the overall business objectives need to be consistent with the organization’s environmental management goals.
  • The Context of the organization– This clause places more emphasis on the larger context the organization is working in. This means that you need to identify and understand the internal issues and internal environmental conditions that could influence your EMS and the results you intend to achieve.
  • Risks and opportunities – Risk planning is now an integral part of the new ISO 14001. This is considered an essential planning tool that highlights the potential threats.
  • Documented information–has eliminated the long-standing distinction between documents and records. With fewer prescriptive requirements, it replaces documents and records.
  • Protecting the environment – The expectations of organizations has been expanded to commit to proactive initiatives to protect the environment.
  • Communication – developing a communication strategy with equal emphasis on external and internal communications. People working under the control of the organization should be able to make suggestions for improving the environmental management system.

Benefits of ISO 14001:2015

  • Better integration with other business activities
  • Greater involvement of the top management and employees
  • Demonstrates compliance with current and future regulatory requirements
  • Cost savings with greater emphasis on resource, waste and energy management
  • Protection of the company, its assets, shareholders, and directors
  • Increased environmental awareness amongst the workforce
  • Increased access to business partners and potential customers
  • Consideration of the whole lifecycle of the product or the service during its evaluation
  • Higher emphasis on environmental performance monitoring
  • Improvement of environmental performance of the supply chain

Transition to ISO 14001: 2015

Qice can offer a range of consulting support for the transition to the new version of EMS. This means explaining the changes of the new standard, what you could implement and manage differently, and a revised environmental manual. Qice will help you assess the needs and identify the gaps in environmental management processes. We deal with everything that involves reviewing and updating documents, procedures, processes, and forms.

Training, awareness, and verification of the new standard is very important for your company. We can advise you on how to achieve certification, necessary related training and convey information regarding other useful resources. Qice has the tools and services to support you through the EMS process, provide training for your assistance and support you during the Assessor visit.

Every company, large and small regardless of its industry or business has an impact on the environment and can, therefore, benefit greatly from EMS certification.

This will demonstrate that your organization is highly concerned about environmental issues and makes a lot of proactive efforts to minimize environmental impact.


Successfully transition your organisation to ISO 9001:2015

The holiday season is over, we’re almost through the second month of the new year and it’s time to begin planning ahead for the rest of 2018. Now is the time to begin digging into one of the most critical obligations your organisation faces: it’s time to prepare for the transition to ISO 9001:2015, required before the September 2018 deadline. I know what you’re thinking: “September is still more than half a year away, we have plenty of time. There’s no rush.” Well, you’re half right: September is still 6+ months away, but time is definitely an issue. It’s been almost three years since ISO 9001:2015 was announced, certificates based on the 2008 edition will no longer be valid, no further auditing will be performed per the 2008 edition and you’re still waiting… for what?!? If yours is like most organisations I talk with, the wait is due to any of a number of factors: the transition is complex and requires time and other resources to be set aside, it’s going to be costly and requires budget preparation, or even “Maybe if we ignore it, it will just go away!” I’m here to tell you transitioning to ISO 9001:2015 is easier, faster and less complex than you think. And it’s also NOT going away. Key to realising a smooth and satisfactory transition is knowing the facts, including the primary differences between the 2008 and 2015 standards. Here’s what you need to know to make your organisation’s transition a successful one, with as little hassle as possible.

What Is ISO 9001:2015?

Some organisations are delaying transition because they don’t understand ISO 9001:2015 or what it means to their business. If this describes you, you’re in luck. I’ve prepared a handy ISO 9001:2015 summary that tells you everything you need to know, with answers to the most frequently asked questions. Now that the basics are covered, let’s move on…

5 Primary Differences Moving from ISO 9001:2008 to ISO 9001:2015

The 2015 edition has a more intent focus on business management and how an organisation’s entire business activity is viewed, analysed and managed. The certificate itself should be more than simply a check marked item or a piece of paper on the wall, but a tool deployed for ongoing use in organising operations and defining management rules. This updated philosophy is best tracked in the five primary changes from ISO 9001:2008 to ISO 9001:2015:
  1. Structure
Probably the biggest difference between the ISO 9001 standard 2008 and 2015 versions is the structure: 2008 has eight principles and 2015 has ten. In version 2015, the last seven clauses are arranged according to the PDCA cycle (Plan – clauses 4,5,6,7; Do – 8; Check – 9; Act – 10). ISO_9001_2015_QICE
  1. Risk-Based Thinking
The ISO 9001:2015 standard frequently highlights using strategies and tools for risk analysis in addressing quality management challenges. Contrast this to the 2008 standard, where the concept of risk is only mentioned a handful of times. Within the new standard, organisations are encouraged to use strategies and tools that fully enable them to successfully perform risk analysis as a significant component of quality management challenges and potential solutions.
  1. Leadership and Commitment
ISO 9001:2015 emphasises the involvement of top managers and organisational leadership in quality management system control. This top-down focus encourages more effective integration and alignment with business processes and strategies. Unlike the 2008 version, quality is recognised as important to everyone, and at all levels within the organisation.
  1. More Focus on Process Input and Output Components
Every organisation needs to understand and respond to the expectations of all stakeholders within a process, to best realise success. Organisations also need to establish the number and types of processes necessary to achieve their business goals. ISO 9001:2015 focuses on measuring and accurately evaluating all relevant process inputs and outputs. This requires monitoring all specifications and information involved in the production process. All processes should be aligned with the scope of the organisation’s quality and complexity management system.
  1. Documented Information
ISO 9001:2015 provides fewer enforcement requirements for records and documentation. Organisations can now independently decide what documentation is required for operations and processes, as well as the appropriate format. At the same time, there are changes to some conditions, including the addition of 69 new definitions.

What If You’re Still Using ISO 9001:2008?

The answer is simple: upgrade and transition to ISO 9001:2015 as soon as possible. It’s not just a matter of doing the bare minimum required to satisfy regulatory obligations. The 2015 standard can help your business more successfully meet the challenges and expectations of the current marketplace. ISO 9001:2015 is not just an obligation. It’s a tool you can you use to better organise and manage your business, with improved outcomes for all stakeholders, including your staff, leadership, partners and customers. ISO 9001:2015 is an investment in your success and growth.

Making Your Implementation a Success

By familiarising yourself with what’s changed from 2008 to 2015 and what’s remained the same, you’re already on the right track. Those changes demonstrate that the scope of the transition may not be as daunting as you presume… but that’s just the beginning. Perform an audit to identify your organisation’s needs within the context of the new requirements, then develop a plan to make the necessary changes. Provide adequate training, update your quality management system and, if necessary, contact Certification Body for the transition. Under no circumstances should you give up existing procedures and documentation! Satisfactory systems should always be maintained; just because certain requirements are no longer obligatory per ISO 9001:2015, that doesn’t necessitate they be eliminated. Stick with what works, especially those procedures that have helped your organisation progress and grow. It’s better to hang on to what you are happy with and what is working, rather than initiate an unnecessary overhaul from the ground up. The new version of the ISO 9001 standard provides you a new opportunity to improve your quality management system. Now it’s up to you to seize that opportunity and implement positive changes.

Why ISO 9001?

  • ISO 9001 is accepted as the standard for managing quality in a large number of very diverse industries.
  • ISO 9001 empowers you to identify strategies and tools to meet the evolving needs of customers and stakeholders.
  • ISO 9001 helps ensure a high and sustainable level of quality in your services and products.
  • ISO 9001 makes your processes more efficient, so you can continue to optimise them and create a procedural structure in which everyone benefits.
ISO 9001 will evolve and be further refined as industries, technologies and society itself continue to grow; future updates are a certainty. Your organisation can always rely on ISO 9001 as a source for focus, guidance and improvement… and isn’t that something every organisation needs? To learn more about how you can make ISO 9001:2015 work for your business, contact QICE – our expert quality management consulting team can explore your options and guide you to the most effective solution.

You have a great idea for your organisation. Now What?

“You will never win fame and fortune unless you invent big ideas. It takes a big idea to attract the attention of consumers and get them to buy your product. Unless your advertising contains a big idea, it will pass like a ship in the night.” – David Ogilvy

Innovation begins with a big idea. The passion to transform an idea into a working business is key to the entrepreneurial spirit – entrepreneurs are ordinary people who have the determination and passion to make that transformation happen.

“Necessity is the mother of invention” is a familiar expression and it’s true: new business opportunities are found wherever there is dissatisfaction. If you have the entrepreneurial mindset, you examine an unsatisfactory situation and begin to devise alternatives, variants, and solutions. You hone your idea. You start a business. If your idea is big enough, you can reorient a culture, develop a society or even change the world.

But the critical phase is making the jump from idea to market reality and staying there.

If you’re an employee with a big idea, you may wonder how to convince a superior that the implementation of your idea is worth the cost? As an entrepreneur, you may ask yourself, “Why can’t I develop or sustain long-term strategies?” It’s often difficult to be objective about your big ideas: it’s hard to engage an effective perspective to see your own shortcomings and how best to fill them in.

Currently, a broad swath of marketplaces are being invaded by creators with ideas, sometimes rebranded as “disruptors.” It’s more important than ever to properly manage your own big ideas in order to compete: innovation is critical to your business’s growth and success and you don’t want your idea buried beneath an avalanche of competing, inferior ones.

Somewhat is the best path to help evaluate your idea, ensure it’s sound and develop it from idea to reality? A professional business consultant can provide the perspective and support needed to help your idea – and your organization – thrive.

The Professional Consultant Difference

Any kind of organization can benefit from the innovation delivered by a big idea, including businesses, non-profits, governmental authorities, professional associations, groups and even people. Developmental strategies and standards can be implemented regardless of industry or application.

The initial consideration is to understand the cost involved with developing your idea: a consultant can help you understand the benefits of implementation, which becomes a blueprint to determine value. The outside perspective and industry expertise of a consultant is crucial to generating an objective and accurate value determination.

Another benefit of bringing aboard a consultant: strategic focus. Organisations are designed to focus on their core operations and mission. They are not oriented to focus on strategic evaluation and initiating new ideas. Even more critically, in the rush to reward quick results, organizations often fail to develop staff resources to support strategic requirements. For most organizations, the only solution is to bring in experienced consulting help from the outside, so simultaneous operational and strategic missions can be achieved successfully.

Bottom line: you cannot ask operations-focused staff to adjust overnight to a strategic mission focused on evaluating quality, safety, and costs and expect a successful outcome. They’re simply not equipped with the professional knowledge and experience to get that job done.

But a professional consultant can handle that strategic mission for you, with much-improved results and value.

Innovation Consulting for Your Organisation

There are no limits to what your organization can achieve, but you need to access well-defined strategies and tools to develop your ideas. Don’t be afraid of your big ideas – get outside consulting help and be innovative!

QICE specializes in “big idea” consulting for New Zealand manufacturers and product developers. Trust QICE for:

  • Quality, safety, and costs consulting expertise
  • Leading experience in the field
  • 24/7 availability
  • Defined, affordable costs

Contact us to learn more about consulting solutions from QICE that can help you transform your ideas into reality and dominate the innovation curve.


Are You Certified to the New Class A Asbestos Removal Standards?

If you are a class A licensed asbestos removal business, mark the date 4 April 2018 on your calendar – that’s the deadline to meet new asbestos licensing requirements, per the Health and Safety at Work Act 2015 (HSWA) and Health and Safety at Work (Asbestos) Regulations 2016.

Meeting the requirements takes time and the 4 April 2018 deadline requires you to begin the process sooner if you don’t want your business interrupted. Licencing for asbestos removal per these regulations includes new requirements for:

  • Worker training
  • Roles & responsibilities for businesses and workers
  • Laboratory testing
  • Asbestos approved methods
  • Refurbishment vs. maintenance

Here’s What You Need to Know About New Class A Asbestos Removal Licencing Requirements

By 4 April 2018, your asbestos removal business needs to have and follow a Safety Management System (SMS) certified to either the Australian/New Zealand Standard 4801 Occupational Health and Safety Management System (AS/NZS 4801), or OHSAS 18001 Occupational Health and Safety Management Systems.

Other standards and codes of practice can be used to support the requirements set out in the Act and Regulations, however adherence to AS/NZS 4801 or OHSAS 18001 is now compulsory for asbestos removalists in New Zealand.

Confused? The acronyms can be hard to follow and the Act and Regulations filled with impenetrable text, however, WorkSafe NZ have produced a helpful graphic that outlines the common features of a suitable SMS:

Safety Management System (Asbestos)

This graphic is based on the 18001 standard but is also relevant to 4801.

Certification Deadline: 4th of April 2018

If your business does not achieve certification before the deadline, your Asbestos Removal Licence becomes invalid and you must stop working to remove asbestos until you have a valid license.

However, the true deadline for your asbestos removal business may be sooner. It requires time to develop a compliant SMS and have it audited; companies that wait too long may overshoot the deadline and face a business interruption.

QICE New Zealand Safety Management System Consultants

QICE are experienced Safety Management System consultants and we’ve helped many of New Zealand businesses achieve certification to AS/NZS 4801 and OHSAS 18001 standards. We’re already working with asbestos removalists in Auckland and throughout New Zealand to meet this new requirement.

We can help you, too. Contact us to learn more about certification requirements and scheduling. Our certification services are affordable and we can help you meet the looming deadline without losing your license or suffering a business interruption.


Achieve a QMS internally, or use a professional business management systems consultant?

Budgeting for consulting services requires a strict value analysis. When I’m discussing AS/NZS 4801, OHSAS 18001 and ISO 9001 consulting with organizations, the typical push-back is: “Why should I bring in someone from outside, when I can avoid the extra cost by utilizing my internal resources or hiring someone in-house?” Let’s unpack that question and explore the answer.

To find the answer for your organization, we need to consider additional questions. Is your organization using the right metrics to measure value? Do you know how to accurately assess potential costs? Are costs your only consideration, or are you deploying other factors to determine value?

Organisations that default to an internal quality management solution are making two potentially large errors. First, they assume a full understanding of the resource allocation and cost required to successfully complete implementation. Second, these organizations condense a full value analysis into a simple cost analysis and ignore other (likely more important) factors.

So… why bring in a business management systems consultant? Let’s take a closer look at one of our support services – QICE Quality Management System Implementation/Maintenance (QMSIM) – to examine both scenarios using a full and accurate value analysis.

Using Internal Resources

To achieve successful implementation of a full Quality Management System (QMS) implementation using internal resources, you must flawlessly achieve ALL of the following:

  • Earn AS/NZS 4801, OHSAS 18001 and ISO 9001 qualifications
  • Conduct a Gap Analysis
  • Create a Project Plan
  • Update employee training
  • Document/update your QMS
  • Implement your QMS
  • Complete an internal audit of your QMS
  • Register and interview auditors

Depending on organization size (these numbers apply to organizations up to 100 employees), the estimated cost to your organization in employee hours is:

  • Implement new QMS: 400-700 hours
  • Update existing “basic” QMS: 300-520 hours
  • Update existing “good” QMS: 150-300 hours

Do those allocations make sense for your organization from a cost analysis standpoint – are you really saving money vs. hiring an outside consultant? Can you afford to redirect internal resources at that scale away from your core business operations? Most importantly, are you confident your organization can accomplish each of those requirements with existing staff and resources?

Consider carefully, as a failure in one requirement squanders those costs and resources, and also sets you back to square one needing a successful QMS implementation.

Hiring In-House

Hiring someone new potentially leaves you with all of the same challenges, as well as an extra salary to pay. Let’s use an average employee cost analysis for an Auckland-area “Quality System Engineer” as the basis for a closer look. Here are some questions to ask your potential new hire:

  1. Are they current with all training and certifications? If not, what are the expenses you’ll need to absorb for up-to-date training?
  2. Do they have full experience with each of AS/NZS 4801, OHSAS 18001 and ISO 9001?
  3. Do they have experience working with an organization your size?
  4. What are annual leave and sick day costs, and who picks up the slack when your new hire is away?

It’s easy to see how costs can quickly accrue to meet or surpass the cost of hiring a professional business management systems consultant. It’s even easier to see how performance capabilities of your new hire might be inadequate to your needs, which again leaves you in the red on costs and back to square one for QMS implementation.

   Professional/Quality System Engineer
Role type Office based Cost
Annual salary 85000
Employee type Employee
Fixed costs Annual 87788
Salary Monthly 7083.333333
ACC Monthly 19.83333333
KiwiSaver rate Percentage 3
KiwiSaver Monthly 212.5
Discretionary Annual 6980
Recruitment Annual 1500
Advertising Upfront 300
Recruitment agency – initial fees Upfront 1000
Time spent interviewing Upfront 200
Setup and training Annual 5000
Desk, chair, workstation Upfront 1000
Computer, hardware, software Upfront 2500
Training – initial Upfront 1500
Employee benefits Annual 480
Workplace food and drink Monthly 40
Total for 1st year   94768
Upfront cost   6500
Monthly cost   7355.666667

New Zealand Business Management Systems Consultant

QICE specializes in quality management consulting for New Zealand manufacturers and product developers, including the full range of support for AS/NZS 4801, OHSAS 18001 and ISO 9001 requirements. Trust QICE for:

• Complete and up-to-date AS/NZS 4801, OHSAS 18001 and ISO 9001 certifications
• Knowledge leadership for Quality Management System support
• Leading experience in the field
• 24/7 availability
• Defined, affordable costs

Contact us to discuss how QICE can add value and help your organization engineer its most efficient path to greatness.