When implementing ISO standards, you need to hire a certification body to certify your company’s compliance. There are many to choose from, and not all are accredited. Anyone can give you that piece of paper certifying compliance, but not all have a licence. So, it is essential to check that your preferred certification body has the necessary licence from a recognised accreditation service. For example, in New Zealand, it is JAS-ANZ and is very simple to check their register, which is public and regularly updated: https://www.jas-anz.org/accredited-bodies/all.
What else should you consider when hiring a certification body?
Price is not the only factor to consider
Price is certainly a primary consideration when choosing a certification body. Always get at least two proposals to compare costs and what they include. Make sure you check their accreditation status. Also, consider the following when selecting a company.
Companies with little experience may be cheaper. Do not let this tempt you. Someone without much experience can miss valuable insights that can cost you more in the long run. Check an organisation’s background before hiring them. Ask who will conduct the audit. Also, ask for their credentials and a list of organisations they have previously audited.
What is their specialisation
If you are a manufacturing company, it is probably not a good idea to hire a company that generally works with financial institutions. While the auditor may be an expert with financial requirements, you may spend a lot of time explaining how the manufacturing process and supply chain works. The point is to learn from the auditor, not the other way round. It is wise to choose an auditor with experience in your industry.
Reputation is important
Avoid choosing a company without a good reputation. ISO certification is an important milestone for your business that you can use for marketing goods and services. So you want to ensure the certifying body has stringent criteria your company needs to meet. If your certification body just gives away compliance certificates, it is really meaningless.
When you are planning certification for more than one ISO standard, ask your certification body for an integrated audit. This will save you money and time as you will not need to go through separate audits for each system. The auditor can audit them all at the same time.
Consider the value a certification body offers
It is important to consider the overall value a company offers. The cheapest certification body may not have the experience and reputation, and end up costing you more in time and money. And the most expensive may not offer value for money. Do your research to find the best certification body for your company.
At QICE we can help you make the right decision. Talk to us today for help or advice about the best company to help you achieve ISO certification.