Last updated: 13/11/2025

QICE (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website qice.co.nz, you agree to the terms of this Privacy Policy.

1. Who We Are

Business name: QICE
Location: New Zealand
Email: of****@*****co.nz

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us using the email above.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Full name
  • Email address
  • Phone number
  • Company name and role
  • City
  • Information submitted through contact forms
  • Information provided when booking appointments via Calendly
  • Information submitted to download resources such as checklists or guides
  • Responses and interactions with website chatbots
  • Website usage data (e.g. pages visited, time spent, device/browser information)

We do not collect payment information or job application data.

3. How We Collect Information

We collect personal information through:

  • Website contact and enquiry forms
  • Appointment booking forms
  • Newsletter or email subscription forms
  • Downloadable content forms
  • Website chatbots
  • Cookies and tracking technologies
  • Analytics and advertising platforms

You may choose not to provide certain information, but this may limit your ability to use some features of our website or services.

4. How We Use Your Informatio

We use your personal information to:

  • Respond to enquiries and requests
  • Provide ISO consultancy-related services and information
  • Schedule and manage appointments
  • Send relevant emails, updates, and marketing communications
  • Share educational content, guides, or resources you requested
  • Improve website performance, user experience, and content
  • Run analytics and measure advertising effectiveness

We only use your information for legitimate business purposes related to QICE’s services.

5. Email & Marketing Communications

If you subscribe to our emails or download resources, you may receive communications from us via email.
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at of****@*****co.nz.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for:

  • Analytics (e.g. Google Analytics 4)
  • Advertising and remarketing (e.g. Google Ads, Meta Ads, LinkedIn Ads)

These cookies help us understand how visitors use our website and allow us to improve our marketing efforts.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Third-Party Tools & Platforms

We use trusted third-party service providers to operate our business, including:

  • Mailchimp (email marketing)
  • HubSpot (CRM and marketing automation)
  • Google Analytics 4
  • Google Ads
  • Meta Ads
  • LinkedIn Ads
  • Calendly (appointment scheduling)

These providers may process data on our behalf under their own privacy policies and security standards. We do not sell, rent, or trade your personal information to any third parties.

8. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Personal information is stored securely using reputable platforms and is only accessible to authorised personnel where necessary for business operations.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

10. Your Rights Under the NZ Privacy Act

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of your personal information if it is inaccurate or incomplete

To make a request, please contact us at of****@*****co.nz. We will respond within a reasonable timeframe as required by law.

11. International Data Transfers

Currently, QICE services clients within New Zealand.
If we expand services to Australia or other regions in the future, we will ensure that any cross-border data transfers comply with applicable privacy laws and provide comparable safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Email: of****@*****co.nz
Business: QICE, New Zealand